000			02153nam a22002417a 4500
001			2516
005			20231213144628.0
020			_a9781857886795
040			_aDLC _cDLC _beng
050	0	0	_aSDA 54657
082			_a158.2
100	1		_aBlanchard, Kenneth H.
245	1	0	_aWhale done!: _bthe power of positive relationships /
250			_aFirst published in hardback in 2002
260			_aLondon : _bNicholas Brealey Publishing, _c2002
300			_a123 pages : _c20 cm
500			_aCompact disc.
505			_aT
520			_aWhat do employees and coworkers have in common with a five-ton killer whale? A whole lot more than you think, according to the mega-bestselling author Ken Blanchard and his coauthors from SeaWorld. Whales respond best to positive reinforcement. So do humans. In this moving and inspirational new audiobook, Blanchard explains how using the techniques of animal trainers -- specifically those responsible for the killer whales of SeaWorld -- can supercharge your effectiveness at work and at home. When gruff business manager and family man Wes Kingsley visited SeaWorld, he marveled at the ability of the trainers to lead huge killer whales in performing acrobatic leaps and dives. Later, talking to the chief trainer, he learned their techniques of building trust, accentuating the positive, and redirecting negative behavior -- all of which make these extraordinary performances possible. Kingsley took a hard look at his own often accusatory management style and recognized how some of his shortcomings as a manager, spouse, and father actually diminish trust and damage relationships. He began to see the difference between "GOTcha" (catching people doing things wrong) and "Whale Done!" (catching people doing things right). In Whale Done!, Ken Blanchard shows how positive reinforcement and redirection can help increase productivity. These techniques are remarkably easy to master and can be applied equally well at home, allowing listeners to become better parents and more committed spouses and have happier personal lives.
521			_a800 _bLexile estimate
521			_aT _bRaz-Plus
942			_2ddc _cBK _n0
999			_c2516 _d2516