@book{3019,
	author = {Glenny, Misha},
	title = {The Balkans :},
	publisher = {Viking ;},
	year = {2000},
	address = {New York :},
	edition = {Published in Penguin Books 2001},
	url = {http://www.loc.gov/catdir/enhancements/fy1209/99089564-b.html}
}